PRIVACY POLICY

Welcome to FIGHTING FIT'S Privacy Policy!

Fighting Fit cares deeply about the privacy of its visitors and users, and is fully committed to protecting their personal information and using it properly in compliance with data privacy laws. This policy describes how we may collect and use personal information, and the rights and choices available to our visitors and users regarding such information.

We strongly urge you to read this policy and make sure you fully understand it, before you access or use any of our services.

WHAT INFORMATION DO WE COLLECT?

If you send an enquiry or apply for one of our programmes, the Personal Information collected by us mainly consists of contact details (e.g., e-mail address or phone number).

HOW DO WE COLLECT SUCH INFORMATION?

We collect information which you provide us voluntarily. For example, we collect the Personal Information you provide us when you register an enquiry, join our mailing list or apply for one of our programmes.

WHY DO WE COLLECT SUCH INFORMATION?

We collect such Personal Information for the following purposes:

To provide and operate the Services;
To further develop, customise and improve our Services, based on Visitors’ and Users’ common or personal preferences, experiences and difficulties;
To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages:
To facilitate, sponsor and offer certain contests, events and promotions, determine participants’ eligibility, monitor performance, contact winners and grant prizes and benefits;
To enhance our data security and fraud prevention capabilities.

We will only use your Personal Information for the purposes set out above when we are satisfied that:

our use of your Personal Information is necessary to perform a contract or take steps to enter into a contract with you (e.g. to provide you with the service you have applied for, or
our use of your Personal Information is necessary to comply with a relevant legal or regulatory obligation that we have, or
our use of your Personal Information is necessary to support legitimate interests that we have as a business (for example, to maintain and improve our Services by identifying user trends and the effectiveness of our programmes), provided it is conducted at all times in a way that is proportionate, and that respects your privacy rights.

Our Services are not permitted to children under 18 years of age. No one under age 18 should provide any Personal Information to us through any of our Services. We do not knowingly collect Personal Information from children under 18. Parents and guardians should supervise their children's activities at all times.

HOW IS YOUR INFORMATION STORED?

All your information is stored on a secure google account. We NEVER share your information with third parties.

Upon request Fighting Fit will provide you with information about whether we hold any of your Personal Information. You may access, correct, or request deletion of your Personal Information by emailing enquiry@fightingfitmanchester.co.uk. We will respond to your request within a reasonable timeframe.

USE OF COOKIES

Fighting Fit uses cookies on their website in order to ensure the relevance of the content and provide the best experience for its customers.

If you want to delete or block any cookies, please refer to the help and support area on your internet browser for instructions on how to locate the file or directory that stores cookies. Information on deleting or controlling cookies is also available at www.aboutcookie.org (note that this website is not provided by Fighting Fit, and we therefore cannot ensure its accuracy, completeness or availability). Please note that deleting our cookies or disabling future cookies or tracking technologies may prevent you from accessing certain areas or features of our Services, or may otherwise adversely affect your user experience.

COMMUNICATION WITH FIGHTING FIT

We may use your Personal Information to send you promotional content and messages by e-mail, text messages, direct text messages, marketing calls and similar forms of communication from Fighting Fit.

If you do not wish to receive such promotional messages or calls, you may notify Fighting Fit at any time or follow the “unsubscribe” or STOP instructions contained in the promotional communications you receive.

We take steps to limit the promotional content we send you to a reasonable and proportionate level, and to send you information which we believe may be of interest or relevance to you, based on your information.

YOUR RIGHTS IN RELATION TO YOUR PERSONAL INFORMATION

It is imperative that you have control over your Personal Information. That’s why Fighting Fit is taking steps to enable you to access, receive a copy of, update, amend, delete, or limit the use of your Personal Information.

Before disclosing the requested Personal Information, we may ask you for additional information in order to confirm your identity and for security purposes. We reserve the right to charge a fee where permitted by law (e.g., if your request is unfounded or excessive).

You have the right to file a complaint with your local supervisory authority for data protection (but we still recommend that you contact us first).

We will make all reasonable efforts to honour your request promptly (unless we require further information from you in order to fulfil your request), subject to legal and other permissible considerations. You may also correct, update or remove certain parts of such Personal Information by emailing enquiry@fightingfitmanchester.co.uk

DATA RETENTION

We may retain your Personal Information for as long as we feel our services are still of interest to you.

We may continue to retain such Personal Information even after you have ceased participation in our programmes. Where your Personal Information is no longer required we will ensure it is securely deleted.

CONTACTING US

If you have any questions about this Privacy Policy or wish to exercise any of your rights as described above, please contact us by emailing enquiry@fightingfitmanchester.co.uk. We will attempt to resolve any complaints regarding the use of your Personal Information in accordance with this Privacy Policy.

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